The transactions made through www.bluestardiamonds.com are governed by specific policies and terms & conditions set forth below:

General :

• The stones once confirmed as sold cannot be taken back.
• Stones cannot be sent on consignment basis.
• All stones that are listed on the website are subjected to availability.

Pricing :

• All Prices displayed are based on advance payment terms only.
• Prices are subject to change until the order is confirmed.
• We follow a Strict Fixed Price Policy.
• Blue Star Diamonds reserves the right to rectify errors pertaining to the prices of orders placed with an inaccurate description or incorrect price due to system or data-entry errors.

Shipment :

• The stones will be shipped only upon the confirmation of receipt of advance payment into our account.
• The stones will be shipped within two working days from the date of receipt of advance payment.

Cancellation of Orders :

• After placing order, a representative from Blue Star Diamonds will contact you to re-confirm the details of your placed order so as to confirm that the order id placed by the concerned person for a security purpose.
• Please note that once shipped order cannot be cancelled.